I have utilized Laura Gruener for the last 9 years for two different children. She has always been respectful to the children as well as to us. Her ability to get the children to respond and to trust her, was remarkable. She accomplished the goals that were set forth and I was pleased with the outcomes. One child is now 16 and the other is 6 and they both still speak often of her. I would highly recommend her for your child(ren)!