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Heritage Behavioral Center

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Texas Behavioral Health Systems, PA

Plano, TX

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Heritage Behavioral Center
Heritage Behavioral Center
(4 Reviews)
> Get Phone Number & Directions
2222 West Spring Creek Parkway Plano, TX 75023
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Consumer Feedback

(4 Reviews)
Service
4 star average for Service
Environment
5 star average for Environment
Staff
2 star average for Staff
Recommended
4.5 star average for Recommended
Expertise
5 star average for Expertise
Did this counselor allow you to speak without interruption?
Definitely
Did you feel that the counselor's advice was unbiased?
Absolutely, they've really help me come to terms with where my problems lie
Did this counselor show genuine concern for your situation?
Definitely! They were extremely kind and compassionate
Did you leave the office feeling satisfied with your visit?
Completely
Did this provider seem well-trained and experienced?
Absolutely
by Anonymous xxx.xxx.182.122
September 28, 2014
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
by Anonymous xxx.xxx.207.157
July 05, 2013
Did this provider answer all of your questions?
Yes
Did they follow up with you after your appointment?
Yes.
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did you leave the office feeling satisfied with your visit?
Yes
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Licia xxx.xxx.199.232
February 11, 2013
Did this provider promise services he/she couldn't provide?
Yes! They couldn't do anything they told me they would be able to
Was this provider's office easy to locate?
Fairly Easy
Was this provider late to your appointments?
Sometimes, it was a little frustrating
Did the staff make you feel uncomfortable when you called with questions or concerns?
Yes, they made me feel like I shouldn't have called
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
by Anonymous xxx.xxx.252.130
October 23, 2012
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Map and Directions
2222 West Spring Creek Parkway, Plano, TX 75023