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Kaiser Permanente Antioch Medical Offices - Mental Health-Chemical Dependency Services, Advice

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Kaiser Permanente Antioch Medical Offices - Mental Health-Chemical Dependency Services, Advice
Kaiser Permanente Antioch Medical Offices - Mental Health-Chemical Dependency Services, Advice
(6 Reviews)
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2213 Buchanan Road Antioch, CA 94509
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Consumer Feedback

(6 Reviews)
Service
2.5 star average for Service
Environment
2 star average for Environment
Expertise
2.5 star average for Expertise
Staff
1 star average for Staff
Recommended
2 star average for Recommended
Value
1 star average for Value
Was it easy to make an appointment with this provider?
Practically Impossible
Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.
Does this provider give unbiased advice?
Definitely not! It was obvious they just wanted to make money!
Did you feel like this provider's office was understaffed?
Yes, I had to wait a long time before someone was able to help me
Was this provider sympathetic to your situation?
Not at all. It was obvious they didn't care about me
by Anonymous xxx.xxx.94.55
May 28, 2013
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
by jj xxx.xxx.137.103
May 07, 2012
Did this provider answer all of your questions?
None of my questions were answered
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
by Anonymous xxx.xxx.48.92
January 11, 2012
Are you confident that this provider will continue working with you until a solution is reached?
No, I'm always worried they're going to settle with a solution that isn't the best
Did this provider answer all of your questions?
No, I left confused and frustrated
Did this provider show attention to detail?
Kind of, but not very much
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
by Anonymous
October 10, 2011
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Does this provider welcome questions?
Not really. I felt like an annoyance when I asked a question
Did this counselor answer all of your questions?
No, I left confused and frustrated
by Anonymous
August 18, 2011
Did this provider thoroughly explain the risks and benefits of your treatment?
They were explained, but not thoroughly
Was this provider sympathetic to your situation?
No, they didn't show any sympathy or concern
Did this provider show attention to detail?
No, I was afraid they were going to forget something important
Do you feel that you could have received better service somewhere else?
Probably, I wasn't impressed
by Anonymous
July 06, 2011
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Map and Directions
2213 Buchanan Road, Antioch, CA 94509