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Kaiser Permanente Martinez Medical Center - Mental Health-Chemical Dependency Services

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Kaiser Permanente Martinez Medical Center - Mental Health-Chemical Dependency Services
Kaiser Permanente Martinez Medical Center - Mental Health-Chemical Dependency Services
(11 Reviews)
> Get Phone Number & Directions
391 Taylor Boulevard Suite 250 Pleasant Hill, CA 94523
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Consumer Feedback

(11 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Did this counselor provide a comfortable chair for you during the session?
Yes
Does this provider have helpful information available online?
No
by D xxx.xxx.11.25
February 17, 2014
Were you able to relax during your appointment?
Yes
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous xxx.xxx.16.14
November 01, 2013
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Was it easy to make an appointment with this provider?
Yes
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
by rdj120 xxx.xxx.19.219
October 05, 2012
They answered most of my questions but I could have used more information. Their staff is friendly and professional.
by Siamheart xxx.xxx.123.34
September 07, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
If I need to, I'll return
by Anonymous xxx.xxx.97.118
July 24, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Only if I couldn't find a better substitute
by Anonymous xxx.xxx.151.231
April 02, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.252.218
February 05, 2012
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous
December 12, 2011
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. I love how attentive they are here. Even when notified that they have a personal phone call, they always wait to take it later. Their full attention is always on me and it makes me feel special. They have a very good professional reputation. I know that I'm under the care of an expert. One of the first things I noticed about this business was how many different areas of the building were handicap-accessible. I have been to other places where I couldn't tell how someone in a wheelchair could even enter, but they really spent a lot of time to accommodate people with all different needs. I love that I can count on them to work with me until they find a solution for my situation. Other places I've visited, seem to give up after they don't have an answer for me the first time, but not here.
by Erinee
October 13, 2011
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did you feel safe in this provider's care?
Yes
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous
June 02, 2011
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Map and Directions
391 Taylor Boulevard Suite 250, Pleasant Hill, CA 94523