Lawrence & Memorial Hospital - Joslin Diabetes Center

Lawrence & Memorial Hospital - Joslin Diabetes Center
Lawrence & Memorial Hospital - Joslin Diabetes Center 50 Fair Harbour Place New London, CT 06320
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Consumer Feedback

(3 Reviews)
Service
2 star average for Service
Expertise
2.5 star average for Expertise
Staff
4 star average for Staff
Recommended
2.5 star average for Recommended
Environment
4 star average for Environment
Did you feel that this counselor was understanding?
Yes
Did this counselor show genuine concern for your situation?
Yes, I knew that they cared about me
Did you feel like this counselor genuinely listented to your perspective?
Yes, they listened to everything I had to say
Was this provider's office clean?
Mostly yes
Was it easy to make an appointment with this provider?
Yes
by Anonymous xxx.xxx.207.154
September 04, 2014
Did you leave feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Is this provider willing to pursue advice from other providers when necessary?
Not at all. They were too arrogant to ask for any assistance, even though they knew it would help
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider leave you on hold for a long time when you call?
All the time! I think I got a gray hair while I was waiting
Is this provider easy to reach in an emergency?
No. It took me several times to get through.
by Anonymous xxx.xxx.64.141
August 01, 2013
Do you feel that you could have received better service somewhere else?
Yes, I think I could have gotten better service elsewhere
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
Was this provider sympathetic to your situation?
Not at all. It was obvious they didn't care about me
Are you confident that this provider will continue working with you until a solution is reached?
No, I'm always worried they're going to settle with a solution that isn't the best
Does this provider offer flexible appointment times?
Absolutely Not! My appointment always conflicts with my schedule
by Anonymous xxx.xxx.70.135
January 25, 2013
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