Martin's Pediatrics & Counseling Center

Martin's Pediatrics & Counseling Center
Martin's Pediatrics & Counseling Center 2 Dewitt Street Jacksonville, NC 28540
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Consumer Feedback

(8 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Did this provider rush your appointment?
Not too much, but somewhat
by Anonymous xxx.xxx.203.207
June 22, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
If I need to, I'll return
by Anonymous xxx.xxx.99.32
June 06, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.2.30
April 24, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.4.68
February 10, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.238.72
January 06, 2012
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
Does this provider promptly return your phone calls?
Yes
Does this provider remember you by name?
No, and they don't make an effort to even try
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.
by Anonymous
October 24, 2011
Was this provider's office clean?
Yes everything was neat and sterile
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Was this provider late to your appointments?
No, they were on time
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
by Anonymous
October 11, 2011
I was glad that they were located in a safe neighborhood. I've been to some other places where I was scared to get out of my car but not here. They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here. I couldn't believe how knowledgeable and well-informed the staff was. They were able to answer all my questions, except the ones they needed to have their boss's input on. It was great to be able to talk to such a skilled staff. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have.
by sandy mobley
August 11, 2011
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