Susan is by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years. I got an appointment quickly. I've never had to wait too long. I was given a polite greeting when I walked in. It was nice to be acknowledged. My calls to her were promptly returned. I am still employing many of her tools and techniques. She helped me begin to live my life again. In fact - I'm going to work on a "continuum" right now!! ;-)