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Colleen Christian

Nearby

Ophthalmologists (Eye MDs)

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Colleen Christian
(4 Reviews)
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1000 N Broad St Lansdale, PA 19446
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Consumer Feedback

(4 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3 star average for Staff
Recommended
4 star average for Recommended
They had a computer glitch one time which erased all of their appointments. My daughter and I arrived as scheduled but they would not accommodate us stating that they do not have the time for us. They wanted us to reschedule. No apologies from the doctor. If I were the one to miss my appointment without notice I would have been charged a fee.. I guess my time is not as important as theirs. I understand that things happen that may be out of the office's control but making accommodations for clients who are already scheduled should have been a top priority. The staff leaves much to be desired. I witnessed a staff member reprimand a client for using the cell phone. There is a sign but it is not always visible especially if there is someone standing in front of it. The person was on the phone for about 30 seconds and was not even loud. The staff member could have waited (within reason, of course) and took the client aside to tell her about their cell phone policy. I guess the staff member takes pleasure in embarrassing people. She probably felt important by doing so. It just left a negative vibe with me and I am sure to others who were present as well.
by Carmel xxx.xxx.61.62
August 09, 2013
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
by Anonymous
May 23, 2011
Are you going to visit this provider again?
Without a doubt!
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Would you refer this provider to a family or friend?
Yes
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
by Anonymous
May 10, 2011
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
by Anonymous
April 04, 2011
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Map and Directions
1000 N Broad St, Lansdale, PA 19446