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Carolyn Williams, DDS

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Carolyn Williams, DDS
(37 Reviews)
> Get Phone Number & Directions
5000 Snapfinger Woods Dr Suite B210 Decatur, GA 30035
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Consumer Feedback

(37 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Whenever I make an appointment, I'm always confident that they're going to be ready for me at my scheduled time. At other places I've been to, it's always bothered me when they postpone my appointment, but they've never done that here. I'm usually somewhat sensitive to the cold, so I was a little worried that their office would be too cold, but it was fine. I was very comfortable the entire time. I was given a polite greeting when I walked in. It was nice to be acknowledged. I thought that everyone on the staff was very nice and friendly. I did feel welcomed during my visit.
by Dawn W.
November 03, 2011
Not only did I find a parking spot right away, but I knew my car was safe because the spots were designated and close to the entrance. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered. They really go above and beyond to make me feel special. I've never been anywhere that seems to care more about their clients than here.
by nura
October 29, 2011
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Was the waiting area spacious?
No, but I can always find a seat
Did this dentist thoroughly examine your teeth?
Yes, they examined my teeth thoroughly
Does this provider give unbiased advice?
Yes
by Anonymous
October 13, 2011
Did this dentist give you your invoice promptly?
Absolutely! They gave me my invoice before I had even asked for one
Was this provider's office easy to locate?
Fairly Easy
Did they follow up with you after your appointment?
Yes.
by Anonymous
October 11, 2011
Were the waiting room chairs comfortable at this dentist's office?
They were average
Does this provider offer flexible appointment times?
Yes
Was the waiting area spacious?
Yes
by Anonymous
October 05, 2011
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider rush your appointment?
No
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous
September 07, 2011
Not only did they give me a local anesthetic to make sure I didn't feel any pain during my procedure, they paused every few minutes to make sure I was still comfortable and okay. I felt like they really cared about me. I was in awe at the level of service I received. They completely surpassed all my expectations and I will absolutely be going back. One of the first things I noticed about this business was how many different areas of the building were handicap-accessible. I have been to other places where I couldn't tell how someone in a wheelchair could even enter, but they really spent a lot of time to accommodate people with all different needs. They are always prepared for my appointment and remember everything about me. They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else.
by mom of 3
August 18, 2011
Was this provider late to your appointments?
No, they were on time
Did this dentist provide helpful oral health techniques you could practice at home?
Definitely. I was given a thorough explanation about many techniques I could practice at home
Did this provider have reasonable prices?
Absolutely!
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
by Anonymous
August 17, 2011
Was this provider willing to stay open late to accomodate your needs?
No, they close exactly on schedule despite any circumstances
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did you experience excessive oral pain after you left your appointment?
Kind of, it was bearable but I was in pain
by Anonymous
August 16, 2011
Was this provider's staff friendly?
Yes
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Was the toothpaste used during your cleaning enjoyable?
Yes
Did this provider have reasonable prices?
Yes
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
by Anonymous
August 09, 2011
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Map and Directions
5000 Snapfinger Woods Dr Suite B210, Decatur, GA 30035