Seth and this company are a JOKE! terrible, terrible experience! My wife and i both had the Buy With Me deal and after not being able to get on his calender for 6 months he said he would refund the money. instead he sent a coupon extending the deal, then after finally getting on his calendar we showed up and 15 minutes after our scheduled time, Seth shows up in a business suit and said both of his therapists called in sick. and that he just hired a new person that starts Monday cause he realized he was under staffed, ok it took you this long to realize that????!!! very mad, stayed calm and got on the calendar for the next week. we showed up and Seth comes outside to meet us and says his therapist just quit on him and that this is is last day in business. he wants to write us a check to refund us. ya like we would want a check if he is closing his doors and hasnt been able to manage his business with a darn! haha, my wife tells him, "you can march your little butt down to the bank and get us cash" which he did, on foot? we waited 10-15 min and he returned with the cash... having a massage canceled when you look forward to it all day, nothing worse then that!!!