Norton Orthopedic Institute - St. Matthews

Wellness.com Featured Provider
Norton Orthopedic Institute - St. Matthews
Norton Orthopedic Institute - St. Matthews Office

(502) 559-1400

Fax (502) 559-1415 4123 Dutchmans Lane Suite 401 Louisville, KY 40207
Add a Review

Consumer Feedback

(7 Reviews)
Service
3 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Was this provider's office too cold?
No, it was fine
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.13.184
February 21, 2013
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Only with clear directions
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.208.59
July 05, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.149.205
June 25, 2012
They have really great customer service here. They always put their customers first, regardless of the situation. Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan.
by Former Patient
November 30, 2011
It is impossible to get an appointment at their office. They are always booked and have a long waiting list. They left me completely alone for a long time and I became very nervous. They didn't pressure me to buy anything I didn't need, which I really appreciated. I've been to other places that pressured me to buy stuff and it always made me very uneasy. They were aweful, and misdiagnosed me twice!!!!! Don't go!!

by me
June 24, 2011
Was the waiting area spacious?
Yes
Is this provider's business conveniently located?
Yes, it is very conveniently located
Was this provider friendly?
Yes
by Anonymous
May 05, 2011
The office was very easy to locate. I didn't have any trouble finding it at all. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous. Their equipment was very advanced and sophisticated. I was very impressed.
by babs
April 11, 2011
Add a Review
Primary Specialty

Surgeon

Practice Norton Orthopedic Institute - St. Matthews
Business Hours
Monday:8:00 AM - 4:30 PM
Tuesday:8:00 AM - 4:30 PM
Wednesday:8:00 AM - 4:30 PM
Thursday:8:00 AM - 4:30 PM
Friday:8:00 AM - 4:30 PM
Saturday:Closed
Sunday:Closed