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Wendy Sergeant, APRN BC

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Wendy Sergeant, APRN BC
Bright Star Health
(22 Reviews)
> Get Phone Number & Directions
163 North Main St North Brookfield, MA 01535
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Consumer Feedback

(22 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Did this provider seem up-to-date with the current advancements in their field?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider use current and safe equipment?
Yes
Are you going to visit this provider again?
Without a doubt!
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous xxx.xxx.248.246
September 06, 2013
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did you experience unnecessary pain during your visit?
No
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous xxx.xxx.241.1
August 02, 2013
Is this business handicap-accessible?
Yes, it was handicap-accessible
Was this provider's office clean?
Yes everything was neat and sterile
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Anonymous xxx.xxx.130.50
June 29, 2013
Was this provider's staff friendly?
Friendly Enough
Was this provider's office too loud?
No, it wasn't too loud
Was it easy to make an appointment with this provider?
Yes
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Are you confident that this provider will continue working with you until a solution is reached?
Not really, sometimes I worry they're going to stop trying to help me
by Anonymous xxx.xxx.80.21
December 03, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.226.70
July 12, 2012
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.54.133
June 13, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.117.14
April 30, 2012
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous
February 02, 2012
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider always put the customer first?
Yes, they always put customers first
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
Is this business handicap-accessible?
Yes, but it seemed extremely out-of-date
Has this provider ever cancelled your appointment on you last minute?
They try not to, but sometimes it happens.
by Anonymous
November 14, 2011
I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. One of the first things I noticed about this business was how many different areas of the building were handicap-accessible. I have been to other places where I couldn't tell how someone in a wheelchair could even enter, but they really spent a lot of time to accommodate people with all different needs. They always put in the extra effort to make me feel like a valued customer and an important part of their business.
by Anonymous
July 22, 2011
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Map and Directions
163 North Main St, North Brookfield, MA 01535