Susan Gutierrez, MD

Susan Gutierrez, MD
Susan Gutierrez MD 2301 Camino Ramon Ste 140 san ramon, CA 94583
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Consumer Feedback

(11 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
She explains everything so that you understand she is the only doctor I trust on to do my back and neck she is a very honest doctor. I have be a patient for about 4 years. And everyone in the office is great
by Peach xxx.xxx.48.119
October 20, 2015
Dr. G. is absolutely the best. She explores options and has helped me tremendously with my back and cervical pain. She is very knowledgeable and her PA, Michelle, is also helpful and cares a lot of the patients. You won't go wrong.
by Sandy xxx.xxx.97.84
October 31, 2014
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous xxx.xxx.30.104
February 07, 2013
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did the staff make you feel uncomfortable when you called with questions or concerns?
Yes, they made me feel like I shouldn't have called
Would you recommend this pain management specialist to others?
I Already Have
Did this provider rush your appointment?
No
Did they follow up with you after your appointment?
Yes.
by Tim M xxx.xxx.17.202
January 08, 2013
No complaints.
by GARY DE JONG
February 08, 2012
Was the waiting area spacious?
Yes
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Was this provider late to your appointments?
No, they were on time
by Anonymous
October 11, 2011
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Was the waiting area spacious?
Yes
Were you able to relax during your appointment?
Yes
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous
October 04, 2011
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
by Anonymous
September 19, 2011
They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me. I couldn't believe how knowledgeable and well-informed the staff was. They were able to answer all my questions, except the ones they needed to have their boss's input on. It was great to be able to talk to such a skilled staff. They've never dismissed any of my concerns as unimportant, and take every concern of mine very seriously. I didn't experience any unnecessary pain during my visit, and I was amazed at how much better I felt after I left. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. They're fantastic!
by De Jong
September 14, 2011
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
by Anonymous
August 23, 2011
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