Meredith DeGennaro, AUD

Meredith DeGennaro, AUD
Saratoga Hearing Center 414 Maple Avenue, Suite 800 Saratoga Springs, NY 12866
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Consumer Feedback

(5 Reviews)
Service
2.5 star average for Service
Environment
4 star average for Environment
Expertise
3 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Does this provider adhere to the customer is always right policy?
No, it is their way or the highway
Did they follow up with you after your appointment?
No. I still haven't talked to them.
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Does this provider have a good professional reputation within your community?
Not really, it could be better
by Anonymous xxx.xxx.83.66
May 16, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Joyce xxx.xxx.136.210
April 10, 2012
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. The office was very easy to locate. I didn't have any trouble finding it at all. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. I have refered Dr M. DeGennaro to my GP Dr Quinn in Greenwich NY and she has placed Dr DeGennaro on the Health Centers referal list. My orig. Aud. Dr. alowed me to purchase the worst style of aid for my type of hearing loss wirh little help in the whole process.I was ready to give up on the use of hearing aids until I found Dr. D. She provided a compleat evaluation and education re: my hearing loss, proper aid style and electronics needed with concern for cost/value. After advising I was using the least advisable aid she made an aggressive appeal to the aid supplier to exchange my equipment for new propper hearing aids at a min. cost. I am starting a new life.
by George Dering xxx.xxx.10.251
April 10, 2012
Dr. DeGennaro took the time to answer all my questions! She made choosing a hearing aid an enjoyable process. The staff at Saratoga Hearing Center is warm and welcoming and I never feel like just another patient. I highly recommend their office!
by Donna xxx.xxx.136.202
April 09, 2012
Was this provider sympathetic to your situation?
No, they didn't show any sympathy or concern
Is this provider's business conveniently located?
No, its really far from the freeway and other shops
Did this provider's staff seem to respect him/her?
No, it was obvious the staff didn't think he/she was qualified
by Anonymous
January 24, 2012
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