They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. They were so nice and professional and even called me to remind me about my upcoming appointment. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. I've already told my friends and family about the fantastic experience I had there.