Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous. I was amazed at how wonderfully they treated each of their staff members. They were so appreciative and thankful. I've never seen any employer treat their staff better, and it made me want to come back that much more. I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something. Their primary concern is my safety and comfort, and they always take the time to address every concern of mine immediately.