Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Was this provider willing to stay open late to accomodate your needs?
Sometimes, but most of the time they don't
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes