Diane Racek, NCMT

Diane Racek, NCMT
Diane's Therapeutic Massage 336 W. Bridge St. Owatonna, MN 55060
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Consumer Feedback

(5 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
5 star average for Recommended
Value
2 star average for Value
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this massage therapist answer all of your questions?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous xxx.xxx.98.17
April 17, 2013
I really admire them for being more than willing to ask for help from other professionals in the field when they don't have an answer to my question. They aren't even slightly arrogant, and I'm confident they always have my best interest at heart. They made the extra effort to make sure every question and concern I had was addressed. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. Diane is very intuitive and very informative.
by Anonymous
February 10, 2012
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did the massage therapist ask you about your preferences for the massage before beginning?
Definitely! They asked detailed questions about my preferences for the massage before beginning
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
by Anonymous
February 08, 2012
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Were you able to relax during your massage?
Absolutely! It was the most relaxing massage I've ever had
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous
November 14, 2011
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous
August 22, 2011
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