They always make sure to return my phone call as soon as possible. They've never left me waiting. I noticed that they have some of the best waiting room chairs I've ever seen, I felt like I was floating on a cloud. I could have easily dozed off while waiting to see the optometrist. I wish all waiting room chairs could be that comfortable. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. Just as a side note, this business is really conveniently located and is close to everything. It is right off and freeway and close to all kinds of shops. I was able to do my shopping for the week right after my appointment.