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Karen Bontia, MD

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Karen Bontia, MD
Medical and Surgical Clinic of Irving
(5 Reviews)
> Get Phone Number & Directions
6750 N. MacArthur Blvd. Ste 250 Irving, TX 75039
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Consumer Feedback

(5 Reviews)
Service
4 star average for Service
Environment
5 star average for Environment
Expertise
3 star average for Expertise
Staff
4 star average for Staff
Value
2 star average for Value
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
by Anonymous xxx.xxx.232.226
March 15, 2013
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
Did they follow up with you after your appointment?
I had a follow-up appointment, but I scheduled it.
Did this provider have reasonable prices?
No, it was expensive.
Does this provider offer flexible appointment times?
No, they are almost always unavailable
by Alana xxx.xxx.163.254
February 14, 2013
Does this provider welcome questions?
Yes, they don't mind answering my questions
by Anonymous xxx.xxx.149.144
September 26, 2012
I was seen almost as soon as I walked in the door. I didn't have to reorganize my day around my appointment at all. They've never been late to any of my appointments. I've even showed up early sometimes and they've always been ready and prepared. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous. One thing I noticed about their office was how absolutely fantastic it smelled. They must clean or sanitize all the time. The staff was very helpful no matter how many times I called with a question or concern. They never made me feel uncomfortable for asking any question.
by Christina
January 10, 2012
I appreciated that they were still concerned about my health even after I left the office. They followed up with me after my appointment and everything. Whenever I make an appointment, I'm always confident that they're going to be ready for me at my scheduled time. At other places I've been to, it's always bothered me when they postpone my appointment, but they've never done that here. They always return my phone calls quickly. I always know that I'll get a prompt answer to my question. They have really great customer service here. They always put their customers first, regardless of the situation. Dr. Bontia really knows her speciality and gets to your problem with a quick and certain diagnosis and treatment. One of the very few doctors I would recommend to others.
by BigJohn
November 15, 2011
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Map and Directions
6750 N. MacArthur Blvd. Ste 250, Irving, TX 75039