DC Agency

DC Agency
DC Agency 17777 Ventura Blvd. Suite 121 Encino, CA 91316
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Consumer Feedback

(6 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
Was this caretaker friendly?
Extremely Friendly
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Did this facility provide a wide variety of enjoyable activities for your loved one?
Absolutely! My loved one is never bored
by Penelope Feeds xxx.xxx.37.155
January 21, 2014
Did you notice an odor when you arrived at this facility?
Not at all! The place smelled fantastic!
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Does this provider have helpful information available online?
Yes, they have a great website and are present in many online directories
Does the medical staff at this facility include family members in important health decisions?
Yes, they include me in every important decision
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Mary Hourds xxx.xxx.141.171
July 30, 2013
I had an amazing experience working with them, when it came time to find a caregiver for my mother. They were very helpful, considerate of my feelings and really helped me find the right personal for my mom. Thank you
by Alia xxx.xxx.113.147
November 27, 2012
They never pressured me. They were always very considerate and professional. Not only were they able to provide everything they promised me, they went above and beyond and exceeded my expectations, explaining to me some details. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I've never seen anyone who is more respected by their staff. The entire staff only had great things to say about working there, and it made me want to return all the more. I will recomend their services to all my friends!
Sergey Levin, 818-257-0589
by Sergey Levin
February 02, 2012
They almost always have a promotion or special going on. Whether its a complimentary consultation for new clients or a percent-off a certain service, I always get some sort of discount. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous. They never have that typical, annoying music playing here. If they do play music it is soothing and appropriate for the setting. I love how attentive they are here. Even when notified that they have a personal phone call, they always wait to take it later. Their full attention is always on me and it makes me feel special. The medical staff notifies me about any of my loved one's important health decisions. They know how important it is to me to be included.
by Natalie
January 06, 2012
They made sure that their qualifications were obvious. I was confident that I was under the care of a professional. One thing I noticed about their office was how absolutely fantastic it smelled. They must clean or sanitize all the time. They really go above and beyond to make me feel special. I've never been anywhere that seems to care more about their patients than here.
by Natalie
November 19, 2011
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