Richard Scartozzi, MD, FACS, FICS, FAAO

Richard Scartozzi, MD, FACS, FICS, FAAO
CT Retina Macula Specialist 69 Sand Pit Road Danbury, CT 06810
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Consumer Feedback

(6 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
5 star average for Recommended
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Was this provider's staff friendly?
Friendly Enough
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous xxx.xxx.40.240
November 13, 2013
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
by Paula xxx.xxx.35.1
October 24, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous xxx.xxx.60.177
June 28, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.35.1
May 23, 2012
They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me. I love how attentive they are here. Even when notified that they have a personal phone call, they always wait to take it later. Their full attention is always on me and it makes me feel special. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. As soon as I walked through the door, I was immediately greeted by the friendly staff. They went out of their way to make me feel special and appreciated.
by Anonymous
February 18, 2012
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
Was this provider's office too cold?
Not at all, it was the perfect temperature
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous
February 06, 2012
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