At a chiropractic clinic you expect them to have comfortable chairs in their waiting room, and I would grade these as average. They weren't uncomfortable but the weren't terrific either. The treatment method was explained in-depth to me before they started the treatment. I was totally prepared for everything that was going to be done during the adjustments, and I was completely comfortable. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered.