They didn't customize their treatment at all to address my specific condition. They just give all their patients the same adjustments, which isn't very effective. A couple of times they've stayed open a few minutes past their closing time to help me, but most of the time they'll close at their scheduled time whether someone needs help or not. I was never able to relax during my appointment. I was on edge the whole time. I was very comfortable during my adjustments. I felt no pain or discomfort at all. Whenever I called with a question or concern, the staff made me feel stupid for calling. I avoided calling because I didn't want to feel stupid.