KEVIN HANSEN, D.C.

KEVIN HANSEN, D.C.
3316 INDIANOLA AVE DES MOINES, IA 50315
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Consumer Feedback

(7 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
2 star average for Value
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did you experience unnecessary pain during your visit?
A little, but it was bearable
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous xxx.xxx.234.253
August 13, 2013
Was the waiting area spacious?
Yes, extremely spacious
by Anonymous xxx.xxx.16.107
July 01, 2013
Did this provider promise services he/she couldn't provide?
Yes, they were able to do almost nothing they originally said they could
by Anonymous xxx.xxx.197.165
February 03, 2013
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Was this provider willing to stay open late to accomodate your needs?
Sometimes, but most of the time they don't
Was this chiropractor's staff friendly?
Friendly Enough
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Anonymous xxx.xxx.16.19
December 28, 2012
Did you feel like your pain was lessened after your chiropractic treatment?
Yes
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.109.22
May 07, 2012
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did your treatments with this chiropractor eliminate your need for pain medication?
Yes, I no longer need pain medication and I feel better than I've ever felt
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did this chiropractor pay attention to your problem area?
Yes
Was this provider's office too loud?
No, it wasn't too loud
by Anonymous
November 28, 2011
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Was this provider's staff friendly?
Friendly Enough
by Anonymous
September 20, 2011
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