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STEVEN A. COOL, D.C. LTD.

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STEVEN A. COOL, D.C. LTD.
STEVEN A. COOL, D.C. LTD.
(25 Reviews)
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3401 E THOMAS RD SUITE G PHOENIX, AZ 85018
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Consumer Feedback

(25 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Dr. Cool has been treating me for years. He's amazing - and very friendly.
by Carrie Ramirez xxx.xxx.91.220
August 17, 2015
by Anonymous xxx.xxx.23.208
August 15, 2013
My visit to Dr. Cool was a delight. I'd injured my neck (Sleeping wrong. Duh.) a week and a half earlier. I wasn't getting better, so decided to see a chiropractor. I made a mistake. I went to a chiropractor who was NOT Dr. Cool. ("No Crack" chiropractic) and got a two hour long waste of time and money. For my neck pain she held my head and touched my forehead for an annoyingly long time. She had me deep breath until I was dizzy. Then she had me roll over and put her finger on my coccyx and told me to breath into her finger. (Breath into my butt? Really?) Then she touched my neck and had me breath into her finger. Then she had me sit up and pay fifty bucks and talked about giving me a discount for a long series of treatments to increase my overall wellness. Really? Seriously? What about my strained neck? It' was worse than when I went in!

The next day I went to see Dr. Cool. He asked about my health and what caused my pain and how it was limiting me right at the moment and how it had changed. Then he did a thorough, maybe three or five minute physical exam of my neck, back, and body.

Then he popped my neck. I should say that I'm really kind of afraid of chiropractic popping. I've had it done exactly once before, twenty years ago. The thought of the adjustment made me really, REALLY nervous. But when he was doing it he was gentle and strong and smooth and calm and fast. Yeah. It hurt a little bit. Or maybe I was just startled. But it hurt a lot less than your average hang nail, a LOT less than the neck hurt me if I accidentally turned my head rapidly. And the pain was gone in a fraction of a second. Then he popped my chest region. Once. It was fast, easy, and pain free. Not even very startling. And that was it. Two pops.

I was instantly much, MUCH better.

Dr. Cool told me that there was maybe a five percent chance I'd lock up again, and if I did, I should call him right away. He gave me thorough instructions on neck care (12-24 hours of ice and ibuprofen). He asked until he was sure I understood his instructions. He was very clear on what to do if the pain came back, but told me it was unlikely to. One visit was all I needed.

His office was clean and welcoming. His receptionist (his wife) was professional and polite. He was warm, caring, and reassuring, yet professional and efficient.

Now, about 24 hours later, my neck has barely a memory of its former pain. Sort of like a healing bruise. I can turn my head, ride my bike, sleep the night through . . . I'm better.

I sincerely hope it's another 20 years or more before I need another visit to a chiropractor. If I don't get my wish, though, I'm going to seek out Dr. Cool. And I'm going to recommend him to anyone I can find who needs a spinal adjustment.
by Julie xxx.xxx.36.162
July 13, 2013
by Anonymous xxx.xxx.244.52
June 07, 2013
Did this chiropractor explain your treatment method before performing your adjustment?
Yes, they explained it in-depth
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.232.152
April 27, 2013
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
by Anonymous xxx.xxx.46.141
January 23, 2013
Did you feel like your pain was lessened after your chiropractic treatment?
Yes, I felt better than I've felt in years when I left!
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by michael xxx.xxx.193.243
September 16, 2012
Dr. Cool and Connie are great. The office is low-key in a little brown building in the extended Pruitt's Furniture plaza and next to a Barber shop. Right down the street from the much flashier "Spine Dr's"
.
BUT I love the fact that Dr. Steven has sooooooo much experience. The interior of the office is warm and soothing which also describes the knowledgeable service I receive every time I go! It's not a "volume-based" keep the bodies moving through type of office. It's quick but completely correct treatment!
by Dani xxx.xxx.136.88
September 09, 2012
Did you feel like your pain was lessened after your chiropractic treatment?
Yes, I felt better than I've felt in years when I left!
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.16.135
August 23, 2012
Did you feel like your pain was lessened after your chiropractic treatment?
Yes, I felt better than I've felt in years when I left!
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.155.137
June 11, 2012
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Map and Directions
3401 E THOMAS RD SUITE G, PHOENIX, AZ 85018