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AUSTIN FAMILY AND SPORTS THERAPY, P.A.

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AUSTIN FAMILY AND SPORTS THERAPY, P.A.
AUSTIN FAMILY AND SPORTS THERAPY, P.A.
(36 Reviews)
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1120 S CAPITAL OF TEXAS HWY BLD 1, SUITE 120 WEST LAKE HILLS, TX 78746
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Consumer Feedback

(36 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Did this chiropractor pressure you to return for unnecessary follow-ups?
Not at all! They always respect my decisions.
Were the chiropractor's hands uncomfortably cold during your treatment?
Not at all! I was very comfortable during my entire treatment
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Does the chiropractor customize their treatment to meet the needs of your specific condition?
Definitely! They customized their treatment for my condition, and it was very effective
by Anonymous xxx.xxx.173.201
January 17, 2014
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.42.190
July 31, 2013
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Was the waiting area spacious?
Yes
Was this provider's office too cold?
No, it was fine
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
by David Williams xxx.xxx.110.187
July 30, 2013
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Does this provider have helpful information available online?
Yes, they have a great website and are present in many online directories
by Anonymous xxx.xxx.126.86
April 04, 2013
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
by Anonymous xxx.xxx.42.200
January 17, 2013
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Does this provider offer flexible appointment times?
Yes
Was it easy to make an appointment with this provider?
Yes
Does this provider give unbiased advice?
Yes
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Gail xxx.xxx.8.59
January 10, 2013
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Does this provider have helpful information available online?
No, just a basic listings page
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
by Anonymous xxx.xxx.80.3
October 03, 2012
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider exaggerate his/her or abilities?
No, they went above and beyond what they told me they could do
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did your treatments with this chiropractor eliminate your need for pain medication?
Yes, I no longer need pain medication and I feel better than I've ever felt
by Anonymous xxx.xxx.76.5
September 19, 2012
Did you feel like your pain was lessened after your chiropractic treatment?
Yes, I felt better than I've felt in years when I left!
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.23.13
September 14, 2012
Did you feel like your pain was lessened after your chiropractic treatment?
Yes
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by ROGER STUDER xxx.xxx.34.12
September 09, 2012
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Map and Directions
1120 S CAPITAL OF TEXAS HWY BLD 1, SUITE 120, WEST LAKE HILLS, TX 78746