Does this provider treat their staff well?
Yes, they treat their staff with respect
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did this provider exaggerate his/her or abilities?
No, I got what was promised
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would