I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated. Not only do they never postpone my appointment, they always try to get me in as soon as possible. I love that I can always get an appointment right away, and I never have to worry about them rescheduling it. They are always spot-on about what is bothering me. I have never been misdiagnosed by this chiropractor; they are an expert at what they do. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous.