Matt Russell, D.C.

Matt Russell, D.C.
3948 Cleveland Ave SE Tumwater, WA 98501
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Consumer Feedback

(10 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Did this chiropractor pay attention to your problem area?
Yes, they really focused on it
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Did you leave the office feeling satisfied with your visit?
Completely!
Did this chiropractor explain your treatment method before performing your adjustment?
Yes, they explained it in-depth
by Anonymous xxx.xxx.127.18
September 11, 2013
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Does this provider treat every client equally?
Yes, they don't show favoritism
Did you leave the office feeling satisfied with your visit?
Yes
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Has this chiropractor ever misdiagnosed you?
No
by Bev xxx.xxx.87.71
December 05, 2012
Did you feel like your pain was lessened after your chiropractic treatment?
Yes, I felt better than I've felt in years when I left!
by Anonymous xxx.xxx.106.57
May 31, 2012
Did you feel like your pain was lessened after your chiropractic treatment?
Yes
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.55.154
March 16, 2012
Has this chiropractor ever misdiagnosed you?
No
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did this chiropractor use current and safe equipment?
Yes
by Anonymous
November 11, 2011
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
by Anonymous
September 15, 2011
Does this provider offer any coupons, discounts or promotions?
Yes, they always have specials going on
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Did this provider exaggerate his/her or abilities?
No, they went above and beyond what they told me they could do
Was this provider's office too loud?
No, it wasn't too loud
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous
May 12, 2011
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Did this chiropractor pressure you to return for unnecessary follow-ups?
Not at all! They always respect my decisions.
Does the chiropractor customize their treatment to meet the needs of your specific condition?
Yes, their adjustments addressed my condition
by Anonymous
May 09, 2011
Does this provider always put the customer first?
Yes, they always put customers first
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
by Anonymous
May 04, 2011
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Was this provider's office clean?
Yes everything was neat and sterile
Did you leave the office feeling satisfied with your visit?
Yes
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous
March 15, 2011
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