They made the extra effort to make sure every question and concern I had was addressed. I was confident that they were using the latest treatment methods. I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me. It was such a nice gesture that made a huge difference. I was glad that they were located in a safe neighborhood. I've been to some other places where I was scared to get out of my car but not here. The waiting area is rather small, but there is always a seat available. It would be nice if it was more spacious, but I've never had to stand.