They make an extra effort to communicate with their patients, and even updated me every time I visited about where I was at in the recovery process and how much progress I had made. It was encouraging to know how much recovery I was making at each appointment. I was amazed at how much better I felt after my adjustments. I was worried that my adjustments were going to be painful but they were extremely careful. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered.