Doctor is available 24 hours a day. I had an emergency and called his office, the number rang to his cell phone. He was on vacation, but talked me through what to do until he returned. He even called back to check on me several times. I don't know of any other doctor who cares that much about his patients. He is not the typical in and out Chiropractor, he spends time with me and my family. Very attentive.