Brad Castellano, DPM

Brad Castellano, DPM
Chateau Foot and Ankle 1574 Friendship Road 200 Hoschton, GA 30548
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Consumer Feedback

(4 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Staff
5 star average for Staff
Value
4.5 star average for Value
Recommended
3 star average for Recommended
Simply the most horrific surgical experience possible. This man performed surgery on my left foot May of 2021. One of the 3 procedures called for him to cut and slide my heel laterally to neutralize my high arch. 1 week post op he shows me one x-ray and states that "there was a problem". As a Molecular Medicine researcher I had already done my due diligence regarding the 3 procedures and what I saw on the X ray was clearly bad news. He cut my heel far to posterior and allowed the heel to slide UP off the floor. He installed 2 VERY LONG screws, 1 of which is protruding well into my skin causing quite a bit of pain 3 months post op. What was so infuriating was that he never showed me the image that would reveal to me that he actually slide my heel in the WRONG DIRECTION. That's right! He moved my heel medially and not laterally as was the plan. He tried to get me back in to surgery the following week but there was NO WAY I would ever allow him to touch me again. I have since shown 3 area foot surgeons the imaging and 2 of the 3 actually recommended I file complaints with the Florida Medical Boards about the incident and seek counsel. This man has no business cutting into anyone's foot and Dr Gardner should terminate him immediately. My revision procedure is in a few weeks and now I must endure more pain, more drugs, more time off work and more rehabilitation. This man is an abomination and cannot be trusted.
by Anthony Llabres xxx.xxx.208.101
August 23, 2021
Were you glad that you had the appointment with your provider?
Yes
Is this provider easy to reach in an emergency?
Absolutely
Does the provider's staff maintain a professional appearance?
Definitely yes
Does this provider take that extra step to make you feel special?
Absolutely
Did this Provider let you know upfront what the approximate cost of the services would be?
Absolutely
by kaleb edge xxx.xxx.168.223
June 22, 2014
Do you feel like this provider's office is well staffed?
Definitely
Did this provider give the impression that they cared about your concerns?
Somewhat
Did the waiting room furniture appear to be clean?
Yes
Would you recommend this provider to someone who asks for a referral?
Possibly
Does this provider welcome questions?
Yes
by Anonymous xxx.xxx.223.215
May 09, 2014
I was very pleased with how friendly and welcoming they were. They made me feel right at home the moment I arrived. Their office was nice and quiet. I was worried it would be overly loud but it was fine. They never left me for an extended period of time and I never felt ignored. Dr. Castellano and his staff were very kind. He has done a previous surgery for my toe and he did a great job. And all my follow up visits were good too. Debbie, who worked at the front desk was very nice too. All in all a great experience. I would highly recommend Dr. C to anyone who has issues with their feet.
by MJ xxx.xxx.74.254
February 19, 2013
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