James Brooks, ABOC, NCEL

James Brooks, ABOC, NCEL
East Cobb Custom Eyewear and Repair 2520 Shallowford Rd Ste E Marietta, GA 30066
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Consumer Feedback

(7 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Does this provider have helpful information available online?
Yes, they have a great website and are present in many online directories
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Anonymous xxx.xxx.200.97
July 15, 2013
Did this provider have reasonable prices?
Absolutely!
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Were the waiting room chairs comfortable at this provider's office?
Extremely comfortable; I could have fallen asleep
Could you buy glasses at your optometrist's practice?
Yes, I bought a beautiful new pair.
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
by Judy Hendrickson xxx.xxx.64.251
January 24, 2013
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Was this provider's staff friendly?
Yes, they went above and beyond
by PEDRO xxx.xxx.233.145
January 23, 2013
Could you buy glasses at your optometrist's practice?
Yes, they had a huge selection
Does this provider promptly return your phone calls?
Yes
Did this optometrist seem knowledgeable about different types of contacts?
Definitely, she/he seemed very knowledgeable about all different types of contacts
Are you going to visit this provider again?
Without a doubt!
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
by James K xxx.xxx.191.45
January 23, 2013
Were the staff members able to answer your questions?
Every time I asked the staff a question, they referred me to someone else
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Does this provider treat every client equally?
Yes, they don't show favoritism
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
by trex xxx.xxx.200.85
January 23, 2013
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Does this provider treat every client equally?
Not at all, they only make time for their favorite clients
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
by Rob Bender xxx.xxx.63.107
January 22, 2013
Did this provider prominently display their diplomas or business license?
Yes
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous xxx.xxx.108.251
January 22, 2013
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