They greatly exaggerated what they could do for me and made multiple false promises. I felt outright lied to. Every time I come in for an appointment, and throughout the appointment, I'm always having to remind them who I am and what my circumstances are. It's very frustrating. Don't call this provider if you're in a hurry. Every time I call I have to wait on hold forever. I think I got a gray hair the last time I was waiting. I wasn't greeted at all when I entered their office. I could tell they noticed I walked in, but they still didn't acknowledge me. Their office was unbearably cold. I was starting to worry that I would catch hypothermia if I stayed there any longer. I understand that heating bills are expensive, but it was awful in there.