Deceptive business practices. I asked how much the CPAP would cost me and was told, "just take it HOME we'll figure out how much to charge you later with your insurance." I should have never allowed for that- when I take a car home from the dealer I know exactly what I'm paying. Next thing I know I have a bill that looks like a phone number and I'm on the hook for $4,000 BECAUSE I TOOK THE CPAP HOME!!!! And these people are impossible to get a hold of and snarky with you when you do. I'd tell you what I really think about them but I'm trying to not use profanity.