Advanced Foot and Ankle Center of Texarkana, p.A.

Advanced Foot and Ankle Center of Texarkana, p.A.
Advanced Foot and Ankle Center of Texarkana, p.A. 5606 Summerhill Rd Texarkana, TX 75503
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(1 Review)
Patient care not a priority. Took a couple of weeks to get in with painful condition. Measured for orthodics July 21 and took til October 17 to receive them after 4 calls. Each time patient was told they were coming in......not let me see what I can do to help. At 4th call and frustrated the office manager was the true measure of patient care by exploiting staff emotions on issue with an open speaker conversation with patient to distract from patient frustration and medical care....spoke to like a child. Office manager unable to compose herself in a professional manner, instead continued conversation not to find a resolution but consistently engage in conflict not resulting in patient care but patient harm by offering only the mailing of the orthodics that requires a doctor's oversight; not even sending a refferal to another doctor but only faxing records to another doctor of patient choice thus causing patient to wait another 3 weeks of discomfort.....so much for "do no harm"...highly do not recommend.
by Patient xxx.xxx.5.6
October 18, 2016
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