Results are good overall. However the experience is not relaxing or enjoyable. Previously, the lights were dimmed, the ambience overall very relaxed providing a calming experience. The chair position is also not as comfortable. Also noticed soil at the bottom of the chair where people set their feet. This was always pristine.
Amber was great! She explained everything we were going to do and made sure I understood before we started. She gave great advice about caring for my skin and answered all of my questions.