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Yusuf Gulleth

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Yusuf Gulleth
SMG Otolaryngology at Pearl Street
(1 Review)
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1 Pearl Streetsuite 1300 Brockton, MA 02301
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Consumer Feedback

(1 Review)
I am writing with disappointment about my recent interaction with your staff in Bridgewater this morning. I called to inform the scheduling team I was running late to my appointment by 12-21 minutes (Uber ETA) due to a foot surgery I had last week. I had fallen down the stairs while trying to catch my Uber to my appointment as I am in a boot and crutches. The individual I spoke with was extremely rude and said I could not be seen today and would need to be rescheduled (end of March). I understand it's critical to be on time for appointments ( I am a medical doctor myself), however this individual's behavior was unacceptable. I would expect more from a customer service standpoint, even if my appointment needed to be rescheduled. Overall, a very negative experience.
by Shahin xxx.xxx.16.230
February 18, 2022
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1 Pearl Streetsuite 1300, Brockton, MA 02301