They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional. They always have an immediate answer for me when I call with a question. They would never try to get me to make an appointment unless I really needed one. I have already told a few people to go here. I was totally floored by how compassionate and caring they were, and how they really addressed my issue. They've stayed open past their closing times many times when I've needed help. They've never turned me away when I've needed them. Their staff was the most friendly, welcoming staff I've ever dealt with. They were so warm and professional, and made the whole experience that much better.