Did this provider have an entertaining selection of waiting room magazines?
No, there weren't many to choose from
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
Did this urologist thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
Did this provider answer all of your questions?
No, I left confused and frustrated
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid