Were the staff members able to answer your questions?
They were rarely able to answer any of my questions
Does this provider promptly return your phone calls?
Not really. I usually have to wait a long time
Did you feel like this provider's office was understaffed?
Yes, I had to wait a long time before someone was able to help me
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of