Mark Drapkin, MD

Mark Drapkin, MD
Newton-Wellesley Hosp 2014 Washington St Newton, MA 02462
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Consumer Feedback

(3 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
by Anonymous xxx.xxx.186.53
September 19, 2012
Was this infectious disease specialist friendly?
Very! The most welcoming office I've visited!
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous
November 23, 2011
They answered my questions and spent a lot of time with me. I didn't feel like they were trying to rush my appointment at all. Their equipment was very advanced and sophisticated. I was very impressed. They were ready to see me when I showed up for my appointment. I never had to wait for them to show up. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. They do such a great job of never overbooking appointments, even though they are extremely popular. I know for a fact that they have lots of business, but I've never had to wait a long time in a crowded waiting room like other places I've been too.
by Dawn Harkins
August 16, 2011
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