Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Do you feel that you could have received better service somewhere else?
Probably, I wasn't impressed
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution