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Thomas Houts, MD

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Thomas Houts, MD
Wasatch Neurological Clinic
(9 Reviews)
> Get Phone Number & Directions
6040 Fashion Blvd Ste 201 Murray, UT 84107
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Consumer Feedback

(9 Reviews)
Service
3.5 star average for Service
Environment
3.5 star average for Environment
Expertise
3 star average for Expertise
Staff
3 star average for Staff
Recommended
1.5 star average for Recommended
Value
4 star average for Value
Dr. Houts was the on-call neuro. at St. Marks when I was admitted for a serious injury sustained in a car accident. Long story short, I was diagnosed with multiple sclerosis at the hospital. In November ... 2008.
I made an appt. with Dr., er, Mr. Houts as soon as they could fit me in, which was that following January, 2009.
I suppose the hospital isn't liable for communicating a positive lumbar puncture for MS. B/c it was the FIRST time I had seen anyone since being released without a diagnosis.
At my appointment, he was casually thumbing through my file asking why I was there ... until he noticed in the file that I had MS.
He said "Oh, I see, it looks like you have MS."
Uhhhhhh ... NOT the way ANYONE deserves to find out about such a serious matter. He then discounted EVERY medication the NMSS bolsters, and I do my research, I'm not blindly led by an association ... threw one pamphlet at me with ONE option of the DMD he did NOT believe in, and I literally ran out of his office, demanding my file.
I'll never, ever forget what a piece of trash experience I had with something SO life altering. He really .... REALLY should not be practicing. I'd do about all I can to get him off the patient side of things, and if it were up to me, he wouldn't be practicing anything. Except maybe shuffleboard. What a jerk.
by courtneysuitter xxx.xxx.91.240
January 10, 2014
He took his time to thoroughly explain everything and helped me not to panic about a possible MS diagnosis. Very kind, I had multiple bad experiences with other doctors and was horribly stressed out about seeing another one but he assuaged all my fears with his nice demeanor. He took plenty of time on my visit to explain the diagnosis, possible treatments, and even whether I would be able to afford further testing or not. His office staff was extremely friendly and nice too. He does not make great eye contact, but I got the feeling that was more due to shyness than anything else. He is a great doctor and very well informed. I was hesitant to see him because of the negative reviews online, but I needed to be seen immediately and he was able to get me in in a few days. I'm so glad I saw him, one of the best doctors I've ever seen.
by Meghan D xxx.xxx.214.249
August 28, 2013
Was this provider argumentative or easily angered?
Very, they contradicted everything I said and became very angry
Did this provider listen to your input and concerns?
Definitely not! I was constantly interrupted or cut off!
Are you going to visit this provider again?
Not if my life depended on it
Did this provider answer all of your questions?
None of my questions were answered
Did this provider promise services he/she couldn't provide?
Yes! They couldn't do anything they told me they would be able to
by Anonymous xxx.xxx.179.243
March 20, 2013
Was it clear that this provider takes pride in the appearance of his/her office?
Not really, it wasn't very clean
Was this provider's staff friendly?
Not Really
Does this provider always put the customer first?
No, putting customers first doesn't really seem to be a priority to them
Would you refer this provider to a family or friend?
No, I wasn't impressed
Did this provider show attention to detail?
Definitely not. They were unaware of my situation, even though they had my information
by Anonymous xxx.xxx.14.21
January 31, 2013
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Anonymous
January 08, 2012
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Was this provider late to your appointments?
No, they were on time
Was this provider friendly?
Polite Enough
Does this provider promptly return your phone calls?
Yes
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous
December 28, 2011
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Was this provider's office clean?
Yes everything was neat and sterile
Was this provider's office too cold?
No, it was fine
by Anonymous
April 14, 2011
Did this provider have reasonable prices?
Yes
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Did this provider listen to your input and concerns?
Yes
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
by Anonymous
April 07, 2011
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
by Anonymous
April 06, 2011
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Map and Directions
6040 Fashion Blvd Ste 201, Murray, UT 84107