Does this provider always take that extra step to make you feel special?
No, I don't think they appreciate my loyalty
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
Has this provider ever cancelled your appointment on you last minute?
Yes, I'm never confident that my appointment will actually happen
Does this provider promptly return your phone calls?
Not really. I usually have to wait a long time
Was this provider sympathetic to your situation?
Not at all. It was obvious they didn't care about me