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Smiles R Forever Dentistry and Braces

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Smiles R Forever Dentistry and Braces
Smiles R Forever Dentistry and Braces
(6 Reviews)
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226 Westview Plaza Drive Waterloo, IL 62298
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(314) 301-8911 Urgent Dental Care
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About

Smiles R Forever Dentistry and Braces

Smiles R Forever Dentistry and Braces is a Dentist facility at 226 Westview Plaza Drive in Waterloo, IL.
Primary Specialty

Dentist

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226 Westview Plaza Drive, Waterloo, IL 62298
Services Smiles R Forever Dentistry and Braces is a dentist/dental office located in Waterloo, IL. A dentist is trained to diagnose, treat, and prevent diseases of the gums, teeth, and jaw.

Please call Smiles R Forever Dentistry and Braces at (618) 939-4042 to schedule an appointment in Waterloo, IL or get more information.
Consumer Feedback
(6 Reviews)
Service
2.5 star average for Service
Environment
3 star average for Environment
Expertise
2.5 star average for Expertise
Staff
3 star average for Staff
Recommended
3.5 star average for Recommended
Value
1 star average for Value
View All 6 Reviews Add a Review
Recent Reviews
I have been a patient here for 2.5 yrs. The environment is clean and staff seemed nice. As I have met different hygienist, they have seemed more curt and not willing to educate or explain. For ex, my daughter had 3 cavities and I did not know this. The hygienist asked if I wanted the fluoride treatment. I was told from other hygienist from the same facility that you don’t need to do this all the time, especially with fluoride now being in toothpaste/mouthwash/etc. Naturally, I said no unless you think she really needs it. After looking up information about how it’s helpful to prevent the decay, I wish she would have taken time to educate me on my daughters current condition (having cavities) and that we should prob go ahead and do that.
This is of course is even after the fact they cancelled my appointment and filled it with another because they thought I wasn’t coming. My husband didn’t confirm his appt or go, but I did confirm the kids and I. I was there before all of our appt times yet they filled my spot with someone else and could only see the kids. This is after I have already missed one cleaning this year due to COVID. I was upset. They even called my husband and he told them we were on our way and we were there before our appt time.
Also last year, I was 15 min early for an appt and after waiting 20 min after my appt time, (waiting 35min) I Watched someone else come in and be taken back, I am just beside myself with their lack of professionalism.

Even their emails confirming appointments do not display the correct time as they have on their schedules per the hygienist. I couldn’t even schedule my daughter for fillings. They said they would call me to schedule. Never called! Sent a bill of what the cost were. They don’t care about your time or what you truly need. They can be misleading making you feel comfortable and like they care. The facts, however, show differently. Save time and go somewhere else.
We are trying to go to another dentist and they are delaying even sending the records/x-ray.
Such a disappointment
by Crystal xxx.xxx.209.110
August 24, 2020
Their staff was friendly enough, but they didn't go out of their way to help me. I was very satisfied with my visit. They were helpful and I left feeling encouraged. I found the office, but only because I had simple, very clear directions. I wish it had been easier to locate. I'll definitely be going back. I didn't have a bad experience. I felt very rushed. They barely spent two minutes with me and almost completely ignored me. I felt very rushed. They barely spent two minutes with me and almost completely ignored me. They barely acknowledged me and rushed me in and out of the office.
by pracharut xxx.xxx.186.128
February 24, 2012
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Recent Polls
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
No
Was the Dental Care provider able to take and develop x-rays in their office?
No
Did this dentist offer you anesthetic when appropriate?
Not at all
Would you recommend this provider to someone who asks for a referral?
No
Does this provider treat their staff well?
No
by Anonymous xxx.xxx.108.235
October 14, 2014
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.106.114
June 27, 2012
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