Services Branson Dental is a dentist/dental office located in Bedford, TX. A dentist is trained to diagnose, treat, and prevent diseases of the gums, teeth, and jaw.

Please call Branson Dental at (817) 285-8825 to schedule an appointment in Bedford, TX or get more information.

Consumer Feedback

(4 Reviews)

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Recent Reviews

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Nice dentist who I had used for years. As a physician, I would cringe at the horrible customer service I would see the receptionist give to people on the phone and in person. Also, I became annoyed when only available to be seen Monday and Tuesdays. Then today I showed up 16 minutes late, and I was told I would need to reschedule for 3 months in the future when if I would of shown up 2 minutes earlier, I would have been seen. When I asked for the dentist to make the final call the receptionist became very rude and said I should find another dentist with he would not even let me schedule an appointment. DO NOT REWARD THIS DENTIST WITH YOUR BUSINESS WITH THE WORST CUSTOMER SERVICE YOU WILL EVER RECEIVE.

by Stephen B

May 23, 2011

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I have been a patient of Dr Montroy's for a while now. Recently, I changed dental insurance programs and my insurance was set to go active on the first of next month. I called and the old woman that is apparently in charge of customer relations and happens to be Dr Branson's wife answered and explained to me that I would have to wait until the middle of that month in order to schedule an appointment. I asked if there was any way around this and offered to call my insurance company to fax a letter head or some kind of insurance verification. She denied giving me any alternatives and told me that I would have to be a cash patient. I told her that that wasn't very customer friendley and in a fit of rage, she shouts, "Well, we don't need your business anyway!" and she hung up on me. I tried calling back a number of times only to be immediately hung up on. Eventually, I got through to the male that works with her at the counter. He is her son. I explained myself to him, saying that I understand if NOTHING can be done, i was merely asking for alternatives and that she was completely out of like to talk to me that way. all he said was, "Well, she's the owner."
If she's the owner, ie the person benefiting from MY money, I will take my business elsewhere. She is a horribly miserable person and it's apparent in her attitude towards her own customers. While I LOVED having Dr Montroy as my denist, I will never return to this office.

by alison p

February 28, 2011

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Recent Polls

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Does this provider offer any coupons, discounts or promotions?

Never. I don't think they care about helping their clients save money

Did you leave the office feeling satisfied with your visit?

No, I left with more problems than I came with!

Did this provider seem well-trained and experienced?

Not at all, it seemed like they started yesterday

Was this provider argumentative or easily angered?

Very, they contradicted everything I said and became very angry

Did this provider seem up-to-date with the current advancements in their field?

Not at all, they seemed stuck in the past

by Larry Holmes xxx.xxx.198.143

November 02, 2013

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