Phoenix Dog/Cat/Bird Hospital is the oldest continuously operating veterinary clinic in the valley. It was originally established in 1942. Dr. Towar acquired the clinic in 1972, and in 1987 relocated from Seventh Avenue near Van Buren to our current location. We treat many varieties of small animal pets in addition to dogs and cats.
ServicesDavid Towar, DVM practices at 3418 North 7th Avenue, Phoenix, AZ 85013.
Animal hospitals offer general and emergency pet care services. Some animal hospitals offer 24 hour emergency services-call to confirm hours and availability.
To learn more, or to make an appointment with David Towar, DVM in Phoenix, AZ, please call (602) 274-0561 for more information.
My husband and I had been going to this vet for 4 years. I had always handled their appointments (for 3 pets total) and even took them to many appointments. Their customer service and professionalism was great, which is why we continued to use them. Unfortunately, within the last couple of years, the service level and professionalism has basically gone sideways. We had all of our pets examined during the pandemic, no issues arose, but they ran a laundry list of tests on each pet did not even need. When concerns arose about one of our pet’s health (months later and completely unrelated to the blood panels previously ran), they couldn’t even be bothered to refill a prescription they initially wrote and I had to chase them down for 2 weeks, calling every day and pleading with them to return my calls. Unfortunately, it was 2 weeks too long and she passed away from their negligence. Additionally, when I called to request our remaining pets’ records, Stephanie refused to give them to me, claiming I wasn’t an owner on the account. I set up the profile for each pet, filled out all paperwork provided upon each visit, but somehow Stephanie felt it appropriate to blame the customer and refused to speak to me further. The interaction became strange and unprofessional as she continued to blame me and refused to speak to me, only my husband. I advised her I would call him via conference call so he could “make me an authorized user” and she promptly hung up the phone. Their disorganization, unprofessionalism, and full negligence regarding the health of my pets are the reasons we were pulling their files in the first place. We have already found another vet to take them to and have used them on and off for years. STAY AWAY from this vet office. Even the veterinarians themselves seem aloof and only interested in talking us into things we didn’t need, which is how my husband began taking them to appointments during Covid in the first place. Prior to the excessive upselling, I was the sole owner taking them to their appointments.
P. S. They also false advertise, considering they don’t even service birds. STAY AWAY FROM THIS RECKLESS BUSINESS.
They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. I was worried that they were going to wear an obnoxious cologne, because I've dealt with that at other places, but they didn't even wear cologne. It was fantastic to be able to breathe freely the entire time. It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time.